Connect HotHawk to Salesforce.
Write every cold email, reply and unsubscribe to the right Contact or Lead, automatically, so your outbound lives where your team already runs the pipeline.
No credit card required.
The short version
HotHawk connects to Salesforce through OutboundSync, so your cold email activity is written to Salesforce automatically. Each email sent, reply, bounce and unsubscribe is recorded against the right Contact or Lead, as a native EmailMessage, Task or field update, within seconds. Replies are routed to the right owner and your suppression lists stay in sync. Salesforce is a live integration.
- Cold email activity written to Salesforce automatically: sends, replies, bounces and unsubscribes.
- Logged as native Salesforce records against the right Contact or Lead, not a note in a text field.
- Replies routed to the right owner, ready to trigger your Salesforce automations.
- Set up through OutboundSync. Salesforce is a live integration, not a beta.
How the HotHawk Salesforce integration works
HotHawk connects to Salesforce through OutboundSync, the partner that powers our CRM sync. Whenever something happens in a campaign, HotHawk publishes an event. OutboundSync receives it and writes it to Salesforce as an EmailMessage record, a Task, or a field update on the Contact or Lead, using the Salesforce API, usually within seconds.
Because it is written as native Salesforce data, you can report on it, roll it into dashboards, and trigger Flows and automation from it, just like any other activity in your org. No BCC archiving, no CSV imports, no manual logging.
What syncs to Salesforce
Each cold email from HotHawk is recorded against the matching Contact or Lead.
Replies are written to Salesforce and routed to the right owner.
Bounces are logged, so bad addresses are visible on the record in Salesforce.
Opt-outs are recorded automatically and can update the Contact or Lead.
Block an address or a whole domain and HotHawk keeps it out of your sending.
What does not sync, and why
You will not see email opens or link clicks in Salesforce, because HotHawk does not track them. Open and link tracking rely on tracking pixels and rewritten links, and both hurt deliverability, so we keep them off by default. What syncs instead is the activity that actually tells you something: who replied, who bounced, and who opted out.
How to connect HotHawk to Salesforce
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1
Create your OutboundSync account and connect it to your Salesforce org.
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2
Connect HotHawk to OutboundSync so it can receive your outbound events.
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3
Choose how events map into Salesforce: EmailMessage, Task or field updates, and the owner.
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4
Turn it on. New activity starts writing to Salesforce within seconds of each event.
CRM sync runs through OutboundSync. For the developer view of the events HotHawk publishes, see the API and webhooks docs.
Keep Salesforce current, automatically.
Send cold email from HotHawk, and your Salesforce records stay up to date without anyone lifting a finger.
HotHawk and Salesforce, answered.
Does HotHawk integrate with Salesforce?
Yes. HotHawk connects to Salesforce through OutboundSync, and it is a live integration. Your cold email activity, sends, replies, bounces and unsubscribes, is written to Salesforce as native records against the right Contact or Lead, within seconds of each event.
How does the HotHawk Salesforce integration work?
HotHawk publishes an event whenever something happens in a campaign. OutboundSync receives it and writes it to Salesforce as an EmailMessage record, a Task, or a field update on the Contact or Lead, using the Salesforce API. It happens automatically, within seconds.
Is it native, or does it need OutboundSync?
It runs through OutboundSync, the partner that powers HotHawk's CRM sync. You connect HotHawk and Salesforce inside OutboundSync once, and the logging is automatic from then on. There is nothing to maintain by hand.
Does it sync email opens and clicks to Salesforce?
No, and that is deliberate. HotHawk keeps open and link tracking off by default because tracking pixels hurt deliverability, so there are no opens or clicks to sync. What syncs instead is what matters: sends, replies, bounces and unsubscribes.
Can outbound activity trigger Salesforce automation?
Yes. Because the activity is written as native Salesforce records and field updates, you can trigger Flows, Process Builder or Apex from it: reassign owners on a reply, update a status on an unsubscribe, or notify a rep. It behaves like any other Salesforce activity.
Also see HubSpot, the API, webhooks and n8n, or all integrations.
Send cold emails that get delivered. Never miss a positive reply.
Serious deliverability paired with the best reply management in the market.
No credit card required.